Privacy Policy
Last updated: May 25, 2026
At AURÉA HOME, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
1.1 Information You Provide
When you place an order or contact us, we may collect:
- Your name, email address, and shipping address
- Payment information (processed securely by PayPal — we do not store your credit card details)
- Order history and preferences
- Any communications you send to us via email, social media, or our support channels
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Pages visited and time spent
- Referring website address
- Device information (operating system, screen resolution)
- IP address and approximate geographic location
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To fulfill and deliver your orders, process payments, and communicate order status
- Customer Support: To respond to your inquiries and provide assistance
- Improvement: To analyze usage patterns and improve our website and product offerings
- Marketing: With your consent, to send you promotional emails about new products and special offers
- Legal Compliance: To comply with applicable laws and regulations
3. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your shopping cart items
- Save your language preferences
- Analyze website traffic and usage patterns
- Provide a more personalized shopping experience
You can control cookies through your browser settings. Disabling cookies may affect certain features of our website, such as the shopping cart functionality.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Payment Processors: PayPal processes your payment information securely
- Shipping Partners: To deliver your orders
- Analytics Services: Google Analytics (anonymized data) to understand website usage
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data ("Right to be Forgotten")
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data for marketing purposes
To exercise these rights, contact us at support@walnutfish.com or via our Telegram channel @aurea_support.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@walnutfish.com
- Telegram: @aurea_support
- Address: Available upon request via email